Terms of service

Effective Date: 15-10-2025

OVERVIEW

Welcome to GunWala.com!

The terms “we”, “us” and “our” refer to GunWala.com, owned and operated by Shukla Gun House, a licensed dealer of civil arms and ammunition (licensed by Govt. of Uttar Pradesh). GunWala.com operates this online store and website, including all related information, content, tools, products, and services (collectively, the “Services”).

The following Terms of Service (“Terms”, “Agreement”) govern your access and use of our website and Services.

By visiting, interacting with, or purchasing from GunWala.com, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, please do not use our website or services.

SECTION 1 – ELIGIBILITY AND ACCOUNT ACCESS

By using our Services, you confirm that:

You are at least 18 years of age, and legally competent to enter into a binding contract.
You are using the Services for lawful and personal purposes only.
You will not attempt to purchase or possess any product that is restricted or prohibited by law.

You agree to provide accurate, complete, and current information during registration or checkout. You are solely responsible for maintaining the confidentiality of your account and for all activity occurring under it.

SECTION 2 – OUR PRODUCTS

GunWala.com offers Sports Air Guns, Sports Air Pistols, Pellets, and Accessories — all of which fall under the Sports Goods category, as per applicable laws.

While we strive for accuracy, product colors, images, or descriptions may vary slightly due to photographic lighting or device settings.

We reserve the right to modify product details, discontinue items, or limit sales quantities without notice.

SECTION 3 – ORDERS

When you place an order through our website, it constitutes an offer to purchase. We may accept or reject your order at our discretion. Orders are accepted only after successful payment confirmation and subject to stock availability.

GunWala.com reserves the right to cancel or modify any order in case of:

Pricing or typographical errors,
Regulatory restrictions,
Unavailability of stock, or
Suspected fraudulent transactions.

You will be notified by email or phone in case of any order modification or cancellation.

For returns and refunds, please refer to our Refund Policy.

SECTION 4 – PRICES, TAXES AND PAYMENTS

All prices displayed on GunWala.com are in Indian Rupees (INR) and inclusive of applicable GST unless stated otherwise.

Shipping charges, if applicable, will be calculated at checkout.

You agree to provide valid payment information and authorize us to process your payment securely.

We are not responsible for delays or errors caused by third-party payment gateways.

SECTION 5 – SHIPPING AND DELIVERY

Orders are shipped to the address provided during checkout.

Delivery timelines are estimates only and may vary based on your location, courier availability, and unforeseen factors.

Once a shipment leaves our premises, risk of loss and title pass to you.

GunWala.com is not liable for courier delays, damage in transit, or delivery issues caused by incorrect address details.

SECTION 6 – REGULATORY COMPLIANCE

By purchasing from GunWala.com, you confirm that:

You are aware of the legal status of the product in your region;
You will use the product strictly for sporting, target practice, or recreational purposes;
You will comply with all applicable laws and safety regulations.

GunWala.com assumes no liability for misuse or unlawful possession of any product purchased through the website.

SECTION 7 – INTELLECTUAL PROPERTY

All content, design, text, images, product descriptions, logos, and trademarks on GunWala.com are the property of GunWala.com / Shukla Gun House or its licensors and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, or use any part of the website content without written permission.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our Services may contain links or integrations with third-party websites (such as payment gateways, courier tracking, or social media).

GunWala.com is not responsible for the content, accuracy, or practices of any linked third-party websites.

Use of such services is at your own risk and subject to their respective terms and policies.

SECTION 9 – ERRORS AND OMISSIONS

While we strive for accuracy, inadvertent errors in product descriptions, pricing, or availability may occur.

We reserve the right to correct such errors and cancel or modify orders affected by them.

SECTION 10 – PROHIBITED USES

You agree not to use GunWala.com for:

Any unlawful or unauthorized purpose;
Violating any Indian law or regulation;
Uploading malicious code, spam, or abusive content;
Impersonating others or misrepresenting your identity; or
Interfering with website security or functionality.

Violation of these terms may result in suspension or termination of access without notice.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied. (Warranties are Provided by the Manufacture(s) of the product as per their policy).

We do not guarantee that the website will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, GunWala.com disclaims all warranties relating to merchantability, fitness for a particular purpose, or non-infringement.

SECTION 12 – LIMITATION OF LIABILITY

In no event shall GunWala.com, Shukla Gun House, or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products, including but not limited to loss of profits, revenue, or data.

Our total liability for any claim shall not exceed the amount paid by you for the product purchased.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless GunWala.com, Shukla Gun House, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Services.

SECTION 14 – GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject exclusively to the courts of Lucknow, Uttar Pradesh.